New Avenues Response

to COVID-19

New Avenues is home to the people we serve. Our top priority is to keep our individuals safe, comfortable and engaged. Our Infection Control Committee has been working closely with our Senior Leadership Team, and we are moving forward with an abundance of caution to keep our individuals and their caretakers safe and healthy in light of the spread of COVID-19.

We remain vigilant and abide by the best advice of the local, state, and federal governments, the CDC, public health authorities, and medical experts to maintain a safe environment for our individuals and a safe workplace for our employees. You can rest assured that all the individuals we serve will receive the care they need during this crisis.


Your financial support would be greatly appreciated and will help us cover the increased costs of personal protective equipment, daily deep cleaning and other unexpected expenses necessary in response to this epidemic. Thank you!

New Avenues to Independence's CEO Karen Knavel was recently interviewed at the 2022 OHCA Conference in Columbus, Ohio.  Please click HERE to watch.

New Avenues considers each person’s particular needs and circumstances when designing their service plan. “Everyone is really unique in what they need or what they're interested in as far as their services,” said CEO Karen Knavel on the LTC Heroes podcast. “So you have to determine what each person values and then match them to a particular location or direct support professional. For instance, some may be shy or value enjoying spending time with one or two people while others are fun loving and enjoy parks, concerts, or sporting events.” It is this sort of attention to people’s preferences, Knavel told Experience Care’s Peter Murphy Lewis, that enables individuals served by New Avenues to continue to feel connected to their community. 

Residential Services




Inclusion Services


Referrals for Residential Services