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Residential Services

What makes a house a home? For over 65 years, New Avenues has been providing safe and supportive environments where folks can sit back, relax, and be comfortable. The individuals we serve live in nine Intermediate Care Facilities, or group homes, owned and operated by New Avenues.


In addition to having a fully stocked kitchen with delicious food, a warm bed to sleep in, and plenty of staff to keep them company, each individual served by New Avenues is assessed to determine what services they need, as well as desire. An Individual Habilitation Plan (IHP) is then tailored to that individual so that he or she will be able to reach personal goals and develop the skills necessary for more independent living. New Avenues has a professional staff and consultants who provide individualized services for each individual served. New Avenues staff enjoys helping individuals do fun things around the house such as cooking, sewing, decorating, playing cards, and more. 


Our homes are located in the following communities: Bratenahl, Cleveland, Cleveland Heights, Lakewood, Madison Township, Richmond Heights, and University Heights.


Bratenahl Home
The Bratenahl Home is located on scenic Lakeshore Blvd. in the Village of Bratenahl. One of Cleveland's oldest suburbs, Bratenahl is nestled on the southern coast of Lake Erie, close to downtown with easy access to sports facilities and cultural institutions such as Playhouse Square. The Bratenahl Home has a view of Lake Erie and is just minutes away from Cleveland Lakefront Nature Preserve. The Bratenahl community has been incredibly supportive of the residents of the Bratenahl Home.

Clifton Home
The Clifton Home is located on beautiful Clifton Blvd. in Lakewood, just minutes away from Lakewood Park and Edgewater Park on the shores of Lake Erie. Boasting historical and diverse housing, tree-lined streets, and vest array of religious, educational and cultural institutions, Lakewood is the perfect place to call home. Transportation options are plentiful and convenient and the community is friendly and welcoming. There are many festivals and outdoor concerts throughout the summer and fall to participate in and meet your neighbors. 

Edgerton Home
The Edgerton home is located in University Heights, an urban suburb in eastern Cuyahoga County. Nicknamed "City of Beautiful Homes" and celebrating diversity in all forms, it offers residents the opportunity ti build a life by design and plant roots in the community. This vibrant community offers a wide variety of educational and religious institutions, walkable neighborhoods, local eateries, shopping and many other amenities.

Lakewood Home
The Lakewood Home is located in the West End neighborhood in the city of Lakewood. Situated along the Rocky River Reservation of the Cleveland Metro Parks and close to restaurants and shops, this beautiful home is a quiet and restful haven. The Beck Center for the Arts is a short drive away and offers a wide variety of classes, therapies and programs for people of all ages and all abilities. A diverse community with abundant transportation options, Lakewood celebrates its immigrant heritage and encourages residents to get involved and stay engaged.

Overlook Home
The Overlook Home is situated in Cleveland Heights, a diverse, progressive suburb in eastern Cuyahoga County. Just up the hill from University Circle and its many cultural institutions, Cleveland Heights has a vast array of shops, restaurants and entertainment venues such as Cain Park and Dobama Theatre. With its tree-lined streets, great parks and beautiful homes, Cleveland Heights is a welcoming and interesting community to thrive in.

Richmond Home 
The Richmond Home is located in Richmond Heights, a family-friendly community located in Cuyahoga County. Centrally located, residents are only minutes away from the cultural institutions such as the Cleveland Museum of Art and the Natural History Museum, as well as opportunities to enjoy nature at the three unique city parks and the Cleveland Metro Parks. Members of the community are encouraged to take part in the many City and civic-sponsored events held throughout the year, bringing people together and offering opportunities to engage with and be part of the community.

Presser Cottage and Zeve Cottage
Presser Cottage and Zeve Cottage are located on six-plus acres in the Greater Collinwood neighborhood of Cleveland. Residents enjoy the Therapy Garden on the property as well as the gymnasium and spacious grounds. Just minutes away from the Waterloo Arts and Entertainment district and the many beaches along Lake Erie, three are many ways to experience the neighborhoods and engage with the community.

Valleybrook Home
The Valleybrook home is located in Brecksville, on the southern border of Cuyahoga County approximately 15 miles south of Cleveland.  Valleybrook is our newest home - a pilot project that serves as a model for the future of New Avenues.  It is beautiful six-bed home that provides single floor living and accommodates individuals requiring accessibility. We have incorporated “Smart Technology” into this home to increase independence, communication and community engagement for the individuals who reside there. The successful implementation of the pilot project will provide a blueprint for moving forward with down-sizing our homes and acquiring a total of five new homes by 2024.


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Referrals for Residential Services

For consideration for ICF Residential Placement, please forward the following documentation to

  • Updated/Current IHP

  • History and Physical

  • Physicians Orders

  • Other pertinent information for consideration

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