Residential Services
What makes a house a home? For over 65 years, New Avenues has been providing safe and supportive environments where folks can sit back, relax, and be comfortable. The individuals we serve live in nine Intermediate Care Facilities, or group homes, owned and operated by New Avenues.
In addition to having a fully stocked kitchen with delicious food, a warm bed to sleep in, and plenty of staff to keep them company, each individual served by New Avenues is assessed to determine what services they need, as well as desire. An Individual Habilitation Plan (IHP) is then tailored to that individual so that he or she will be able to reach personal goals and develop the skills necessary for more independent living. New Avenues has a professional staff and consultants who provide individualized services for each individual served. New Avenues staff enjoys helping individuals do fun things around the house such as cooking, sewing, decorating, playing cards, and more.
Our homes are located in the following communities: Bratenahl, Cleveland, Cleveland Heights, Lakewood, Perry, Richmond Heights, and University Heights.

Referrals for Residential Services
Hotline Number: (216) 481-1909 ext 299
Email: referrals@newavenues.net
For consideration for ICF Residential Placement, please forward the following documentation to referrals@newavenues.net:
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Updated/Current IHP
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History and Physical
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Physicians Orders
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Other pertinent information for consideration